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Questions about evaluating, ordering and registering software

 

I want to test your software before purchasing. Where can I download the evaluation version?

You can freely download evaluation version of our software from this page: http://www.rixler.com/download.htm and test it on your computer.

Your password recovery program displayed <evaluation copy> instead of my password. What does it mean?

An unregistered version of our software shows the passwords not longer than 3 characters. If the password longer than 3 characters you will see "<evaluation copy>" in the password field. To remove this limitation, please consider purchasing the full version. http://www.rixler.com/purchase.htm

Can I pay for your software by check, purchase order or wire transfer?

You can pay for our software by the following payment methods: credit-card online, credit-card by phone, credit-card by fax, purchase order, check, wire transfer, PayPal, ACH, postal mail. We recommend to use the credit-card online payment method because in this case you will receive your registration code via e-mail within a several minutes of placing an order.

Who should I contact with ordering questions about a product?

To get answers on questions concerning ordering, payment or shipping procedures, please visit the Customer Service Center at: RegSoft or RegNow.

I have purchased your software, but cannot download it. Where can I get the download link?

You can download our software from this page: http://www.rixler.com/download.htm and after that register it using your registration information.

I just purchased your software. How do I get my registration code?

As soon as your order is processed, you will be provided with the registration code for your copy of the program via email. If you've made a payment, but haven't received a confirmation letter with your registration code within a reasonable amount of time (one business day for credit card payments or two weeks for other payments), please notify us.

I have purchased the program, but I don't know how to register it. What should I do to register the program?

To register the program, please do these steps: open the program window, then Select Help | Enter registration code... from the program menu, enter your registration information into the related lines and press OK.

I have purchased the program, but my registration code does not work. How can I register the program?

Make sure, that you run the latest version of the program (to view the program version select Help | About... from the program menu). To get the latest version of the program visit our download page: http://www.rixler.com/download.htm. Try to enter your registration code using the clipboard - select and copy the registration code to clipboard using Ctrl+C, then paste it into the registration dialog edit box using Ctrl+V. If it will not help, please contact us, we will find another solution to this problem.

I have lost my registration code. Could you please resend it?

If you purchased the program via RegNow you can find your order and registration code on the RegNow Order Search page. To get the registration code from RegSoft, please send your request to RegSoft Support Center.

Do you offer a money back guarantee?

Yes, if the program will not work on your computer, we will return your money. To avoid refund we offer to download and test our software before purchasing: http://www.rixler.com/download.htm.

If you have not found an answer on your question here, please contact us.

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